Credentialli is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, store, and protect personal information when you access or use our platform, website, and services.
By using Credentialli, you agree to the collection and use of information in accordance with this policy.
For the purposes of this Privacy Policy:
“Credentialli,” “Company,” “we,” “our,” or “us” refers to Credentialli and its affiliated services.
“Customer” refers to organizations, institutions, or entities that subscribe to and use the Credentialli platform.
“User” refers to any individual who accesses or interacts with Credentialli, including administrators, employees, and authorized personnel of a Customer.
“Service” refers to the Credentialli platform, software, integrations, and related tools used for credentialing, onboarding, compliance tracking, and workflow management.
“Personal Data” means any information that identifies or can reasonably be linked to an individual.
Credentialli may collect certain information when you use our platform or interact with our services.
This includes information submitted when creating an account, onboarding users, or interacting with our services, such as:
When you use Credentialli, we may automatically collect certain technical information, including:
This information helps us improve system performance, maintain security, and enhance user experience.
Organizations using Credentialli may upload or manage professional credentialing data relating to their workforce or providers. This information is processed solely to deliver the services requested by the customer.
We use collected information for several purposes, including:
Credentialli only processes personal data where it is necessary to deliver services or fulfill legitimate business purposes.
Credentialli aims to maintain reliable and secure service availability for customers. We use commercially reasonable efforts to keep the platform operational in accordance with our service commitments, except during scheduled maintenance or circumstances beyond our control.
From the time the platform becomes active for a customer (“go-live”), Credentialli provides ongoing support and maintenance services in accordance with the applicable service agreement.
Additional features, integrations, or user licenses may be available as optional services and may require additional fees as outlined in the relevant customer agreement.
Professional services such as advanced configuration, integrations, training, or consulting may be offered separately under specific agreements.
Data Security
Credentialli implements appropriate technical and organizational safeguards to protect personal data against unauthorized access, disclosure, alteration, or loss.
Security measures may include:
While we take reasonable precautions, no system can guarantee absolute security.
Credentialli retains personal information only for as long as necessary to provide services, meet contractual obligations, and comply with applicable laws.
Customers may request deletion or export of their data in accordance with contractual agreements and legal requirements.
Credentialli may integrate with third-party platforms or services to enhance functionality. When such integrations are enabled, limited information may be shared with those providers solely to perform the requested service.
Credentialli is not responsible for the privacy practices of third-party platforms. Customers should review the privacy policies of those services separately.
Credentialli uses cookies and similar technologies to improve platform performance and enhance the user experience.
Cookies may be used to:
Users may adjust browser settings to block or delete cookies, though some platform features may not function properly without them.
Depending on applicable data protection laws, users may have certain rights regarding their personal information, including the right to:
Requests can be submitted through the contact information provided below.
Credentialli may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on our website with a revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
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